Privacy Policy


Heartistry Privacy Policy
At Heartistry, your privacy is extremely important to us. As you navigate our website and engage with our services, we ensure to protect your information and respect your decisions about how it’s used. This privacy policy aims to clarify what data we collect, how we use, store, and protect it, and our compliance with data privacy regulations such as GDPR and CCPA.
TYPES OF INFORMATION WE COLLECT
We collect the following personal information when you interact with our website and services:
  • Name: Enables us to address you personally when we communicate with you.
  • Email: Facilitates communication and allows for the delivery of monthly updates, newsletters, promotions, and other information associated with Heartistry.
  • Shipping Address: Ensures we can deliver purchased items to the correct location.
  • Birth Date: Helps us tailor your shopping experience, provide personalized offers, and celebrate special events.
  • Credit Card Information: Enables the seamless processing of your purchases.
In addition to personal information, we also collect non-personal data, such as:
  • IP Addresses and Browser Details: Improves website functionality and assists us in diagnosing technical issues.
  • Cookies: Enhances your browsing experience and enables us to remember your preferences.
USAGE AND THIRD-PARTY DISCLOSURE
We use your personal information primarily for processing purchases, shipping items, and keeping you informed about new products and happenings at Heartistry. We value your trust and do not sell, rent, or trade your information with third parties for marketing purposes. However, we may share your information with third-party service providers when necessary for the fulfillment of services, such as shipping carriers or payment processors.

STORAGE AND PROTECTION OF DATA
We take your privacy seriously and have implemented robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption of sensitive information, and regular security updates. While no system is completely infallible, we are dedicated to maintaining a high level of security to safeguard your information.

DATA RETENTION & REMOVAL
We retain your personal information for as long as necessary to fulfill our services and comply with legal requirements. If you wish to request the removal of your data from our records, you can email us at connect@soulwrx.com. Please note that we may retain certain information for recordkeeping purposes or to complete ongoing transactions.

GDPR, CCPA & OTHER DATA PRIVACY REGULATIONS
Heartistry complies with all applicable data privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Should you have concerns about our privacy practices or believe your data protection rights have been violated, please contact us at connect@soulwrx.com.

POLICY UPDATES & SECURITY BREACHES
We reserve the right to modify this privacy policy at any time. Any changes will be reflected on this page along with the "last updated" date. In the event of a significant security breach, we will promptly notify affected customers and take swift action to mitigate potential risks.

Should you have any questions about our privacy policy, please don't hesitate to reach out to us at connect@soulwrx.com. We are committed to providing a trustworthy and secure shopping experience for our valued customers.